It might be difficult to find trustworthy window cleaners Ottawa residents and business owners can trust with their buildings. Before being considered for a position with Performance Window Cleaning, all of our staff are thoroughly screened for criminal history. Furthermore, even if they pass the background check, which includes many references from previous jobs, they must still go through a lengthy process before even touching a cleaning brush, let alone cleaning your house or business. Client focus training is a demanding process that all of our employees and administrative assistants go through. At Performance Window Cleaning, we put our clients’ best interests first in all we do.
At PWC, we have a golden rule that we teach all of our employees from the outset of their employment with us. Every step they do is preceded by them asking themselves, “Am I following the proper Performance Window Cleaning Training?”. By instilling this in our employees’ heads, we are able to eliminate the large bulk of corner-cutting and laziness that plagues most outside cleaning companies. We have a rigorous expectation that your home is cleaned as if it were our own.
As a client with us, we strongly urge you to let us know if you are dissatisfied with our service. It is our responsibility to ensure that you are satisfied with our work. We guarantee all of our work and would gladly return to a project site if something goes wrong that falls short of our high-quality standards. This hasn’t happened at our company since we implemented our client focus training, but we want to make sure you know that we’re always eager to hear your feedback, whether it’s positive or something you’re pointing out that needs to be improved. We need your input.
Gathering this valuable feedback is how we improve our services. We’re service-obsessed at PWC, and we’re always looking for new and imaginative ways to improve our services, no matter how minute the detail may be. Some businesses claim to be ideal, but they aren’t truly looking at their business through the eyes of their customers. If you see something that may be bettered, we welcome constructive ideas to help us improve every day. Connect with PWC today if you’re looking for window cleaners Ottawa property owners hire every year for full outdoor cleaning.