SMALL & LARGE COMMERCIAL: We do all of our estimating during business hours and in most cases the owner or a manager will be there to accept the estimate. If not, we will leave it with the person in charge and follow up the next day.
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COMMERCIAL: Typically you can expect to be scheduled within 7 days of the initial order. However, the more advanced notice given by our client the more likely we can complete the work at the exact more convenient time for them.
LARGE COMMERCIAL: Depending on the size of the job. We’re typically scheduling these within 15 days of receiving the initial order. However, there are times when this may extend to 30 days during our busy season.
SMALL COMMERCIAL: Most of our customers are on a weekly outside schedule, ledges, and doors with a monthly inside cleaning. One exception to this would be restaurants which mostly are weekly in and out. We will do any service requested to earn your business of course but this is our most popular as this keeps your windows always clean and inviting. We do not do small commercial one time cleanings (unless specifically requested and approved) because we know your windows will get dirty again and you will be calling us. Everyone is on some kind of program.
LARGE COMMERCIAL: Quarterly is our most popular for entire shopping centers, medical facilities, and business parks. Some opt for an ‘Every 6 Month’ and a small percentage prefer Annual schedu
SMALL & LARGE COMMERCIAL: Absolutely nothing. We allow you to keep your business running without interruption so you can do what you do best. We will announce our arrival and when completed we will quickly have you sign a ‘we were here’ form and checkmark a 1 to 5 rating list when completed. It won’t take more than a minute, we promise.
SMALL & LARGE COMMERCIAL: Window Cleaning – we work year around so never a problem no matter the temperature. If it is raining, most storefronts have overhangs and if not, a light rain is not an issue for us. Heavy downpours, high winds, and thunderstorms will require us to wait it out or reschedule. Pressure Washing – as long as the temperatures are above freezing.
SMALL & LARGE COMMERCIAL: We accept; Cash, Checks, Credit and Debit Cards.
SMALL COMMERCIAL: No, weekend appointments are not available. Our commercial technicians work Monday through Friday, and if behind, their schedule may dictate they push their week to Saturday.
LARGE COMMERCIAL: In many cases, yes, weekend work can be scheduled. Some larger jobs require us to work Saturday and Sunday to complete. Or our workload is extreme and sometimes we are forced to do weekend large commercial work to stay on schedule.
SMALL COMMERCIAL: Yes, on time barring something out of our control. Our storefront route work division is auto-scheduled and therefore our technicians arrive the same day each week, every other week, or same week of the month if monthly serviced (in many cases even approximately the same time).
LARGE COMMERCIAL: We show up as scheduled 95% of the time. You will also get a confirmation call or email and/or a notice if anything beyond our control has occurred, delaying our arrival. We always communicate to keep you in the loop.