Finding reputable window cleaners Ottawa home and business owners trust with their properties can be a challenging task. At Performance Window Cleaning, our employees are strictly vetted for criminal records prior to consideration for a position with our company. Furthermore, once they have passed the background check which includes multiple references from past employers, it’s still quite a process for them prior to them ever holding a cleaning brush in their hand let alone actually cleaning your home or commercial property. All of our workers and administrative assistants go through a rigorous process of what we refer to as client focus training. Everything we do at Performance Window Cleaning is with the primary focus of our client’s best interests. We have a golden rule at PWC which we teach all of our staff right from the beginning of working with us. The process for every action they take it to ask themselves a simple question, “Is this good for me or is this good for the client?”. By drilling this into the minds of our staff members it alleviates the vast majority of corner cutting and laziness which persists at most exterior cleaning companies. We have a strict expectation to clean your home as if it were our own property.
As a client with us we strongly encourage you to inform us if you find something to be unsatisfactory with our work. It is our duty and obligation to make sure that you are happy with our work. We guarantee our jobs 100% and will be happy to return to a job site should something occur which is beneath our strict quality standards. Since implementing our client focus training at our company this rarely happens, but we want to make sure that you know we’re extremely open to hearing your feedback whether that be positive or something you’re pointing out to us which needs improvement. We need your feedback. That is how we improve our services here at our company. At PWC we’re service obsessed and are continuously finding new and innovative ways to improve our services inch by inch no matter what small detail we may need to improve. Some companies claim perfection but they are not honestly viewing their business through the eyes of their clients. If you notice something that can be improved, we are open to constructive suggestions to get better each and ever day. If you want window cleaners Ottawa property owners use every year for all exterior cleaning, then connect with PWC today!
Clients Enjoy Our 6-Step Cleaning Process!
Performance Window Cleaning offers the best window cleaners Ottawa home and business owners happily call back year after year. At Performance, our number one priority is providing excellent customer services. Our clients like that we offer contactless service to keep their windows and exterior home clean. When we have team members join our team, they go through a process which teaches them the fundamentals of our company values. We make it our mission to make clients happy and devote ourselves to their interests rather than seeing how many windows we can clean in a single day. Our services are in high demand but we make sure that each job is not only done properly but that there is a noticeable level of respect and care we take which our customers mention and frequently comment.
Ask us about our 6-Step Process: 1) Gutter cleaning is the first step in our process. There is no point in polishing eavestroughs so they look great if they contain debris and are not managing water properly. Step two is eavestrough polishing which is great because it makes your home look clean, finished and everything shines around the edges. It is also the only thing anyone sees with regards to your gutters. The third step in our process is pressure washing siding, brick or stucco walls. This is something our clients get very excited about because cleaning siding, brick and stucco returns the walls back to their original color. The fourth step is spider spraying eco friendly products to prevent infestation as a proactive measure to control this at your property. The fifth step is window cleaning is where our clients really shine! We do a full in and out clean of your windows. This can be done as contactless service if you prefer. The final step in the 6 step process is one that our clients have a lot of fun with and that is pressure washing walkways, driveways, fences, decks or anything you want to look newer. PWC enjoys the excitement from our clients when they see that painting or refinishing is no longer required as a result of deciding to do pressure washing on various items around the property.
Reputable window cleaners are actually less common than you may realize. The window cleaning industry is littered with uninsured, non-WSIB certified illegal companies. There is a similar problem in the electrical industry. However, the consequences can be fatal in those situations involving electricity. What many property owners don’t realize is that by participating with a company that does not file taxes each year you are actually in violation of the law. The majority of people don’t believe they are doing anything that poses a huge potential risk regarding legal liability. When you are working with a company that does not carry Insurance should heaven forbid something happen on the property during the job, you will be held liable through your home or commercial insurance. We of course never want this to happen to anyone but the reality of the situation is these things happen all the time. Particularly, in situations where people are dealing with things at forty to potentially hundreds of feet off the ground. This is a scenario I promise you do not wish to encounter. On top of the taxation avoidance issues and legal liabilities relating to accidents, very frequently these unofficial workers use highly toxic chemicals which hurt the environment. Not only that, chemicals leave unsightly residue on the surface of the window and on the areas surrounding the windows. As you can probably tell by now, saving a few dollars on your window cleaning could have huge financial and legal ramifications. We want to encourage you to request insurance and WSIB documentation as you believe is required. Just by simply asking for the documentation and gauging the reaction of the contractor, this will be a good indication as to whether or not they are carrying the proper insurance. Typically companies that do not hold proper Insurance are those same companies that do not file taxes. At Performance Window Cleaning, we care about our customers, use completely chemical-free cleaning agents, carry the proper amount of business insurance for the work we do and file our taxes on time each year. We use a proprietary water soluble cleaning solution which leaves absolutely no residue behind on the glass surface or the surfaces around the window. There’s nothing worse than paying for a window cleaning and being left with all kinds of residue on the window. Imagine paying your hard-earned income on window cleaning which leaves your windows smudged and worse looking than when you originally thought to have them cleaned. Unfortunately, our new clients frequently come to us under these types of circumstances when they actually need us to redo the job properly so that they can receive the satisfaction of having clean windows on their home or commercial property. New clients tell us that they reach out to the previous Window Cleaning company for them to return to the job site to resolve the issue but they never have any luck getting them back. performance we guarantee the work. If there’s any sort of problem, we will be happy to return to the site to resolve the issue. We care about your satisfaction. It’s the only reason we are in business. The reason why we are happy to return to solve the issue is because our job isn’t actually done yet. If you are unsatisfied with something that means we still have work to do. Connect with reputable window cleaners Ottawa communities and business parks have trusted with all exterior cleaning services since 2001.
Call or Text 613-691-1400
office@performancewindowcleaning.com